Contact Information
CONTACT INFORMATION
If you have any questions about your order, shipping, returns, refunds, sizing, or our products, our customer support team is here to help.
Email:
support@nagitokyo.com
Phone:
+31 6 51691724
Customer service hours:
Monday to Friday: 9:00 AM to 5:00 PM (ET)
Average response time:
Within 24 hours on business days
For order-related questions, please include your order number so we can help you as quickly as possible.
Business Information
NAGI TOKYO is a trade name of Outlight Systems, registered in the Netherlands.
Legal company: Outlight Systems
Registered office: Hendrik Soeteboomstraat 4, 1035 NX Amsterdam, The Netherlands
Chamber of Commerce (KvK) number: 42045311
VAT number: NL869455904B01
Important Notice
Please do not send returns to our postal address without contacting us first. To request a return, email support@nagitokyo.com and wait for return instructions. Returns sent without prior approval may be delayed or refused.