Careers
About NAGI TOKYO
NAGI TOKYO aims to bring confidence and comfort to everyday dressing through simple, refined style.
We are committed to building an online store where customers can shop with confidence and enjoy the experience.
As our business grows, we are looking for people who share our values and want to help support and build the brand with us.
How to apply: info@nagitokyo.com
Customer Support Associate
Work type: Remote
In this role, you will focus on responding to customer inquiries and supporting a smooth, enjoyable shopping experience.
Key responsibilities
- Responding to inquiries by email
- Checking and communicating order status
- Supporting returns and refunds
- Providing guidance on products and sizing
- Improving the quality of customer service
Requirements
- Able to communicate politely and clearly
- Basic computer skills
- Able to work responsibly
- An interest in fashion and e-commerce
E-commerce & Creative Assistant
Work type: Remote
In this role, you will support brand operations and the growth of our online store.
Key responsibilities
- Updating product pages
- Managing banners and images
- Assisting with writing product descriptions
- Supporting content creation
- Suggesting improvements to the online store
Requirements
- An interest in design and branding
- An interest in running an e-commerce store
- Experience with Canva, Photoshop, or Shopify is a plus
- Attention to detail
What We Value
At NAGI TOKYO, we value the trust of our customers above all.
Beyond product quality, we want to be a brand that is honest and thoughtful in every detail, from customer support to service.
We look forward to hearing from people who want to grow together with the brand.
To apply, please send your resume and a short introduction to info@nagitokyo.com.